如何在 HYBRIS 中为我​​的自定义员工设置客户支持视角？

Question

我创建了我的自定义组和拥有该组的员工。我做的一切都是正确的，我希望我的自定义员工使用他使用 CustomerSupportAgent 的相同视角。因此，当使用我的自定义员工登录以查看客户支持透视图时，而不是管理透视图。我怎样才能做到这一点？

Answer 1

您需要分配CustomerSupportAgent给您的员工或使您的组成为相同的子组以查看 CS 视角。

Answer 2

后台透视配置在 backoffice-config XML 中可用。如果您需要为自定义员工提供 CS 视角，请查看 customersupportbackoffice-backoffice-config.xml 中的示例<context component="perspective-chooser" principal="orgemployeerole" merge-by="module" parent="commerceservicesbackoffice">&nbsp; &nbsp; <y:perspective-chooser xmlns:y="http://www.hybris.com/cockpitng/config/perspectiveChooser">&nbsp; &nbsp; &nbsp; &nbsp; <y:defaultPerspective name="organizationBackofficePerspective"/>&nbsp; &nbsp; &nbsp; &nbsp; <y:authority name="orgemployeerole">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <y:perspective id="organizationBackofficePerspective"/>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <y:perspective id="CustomerSupport-Perspective"/>&nbsp; &nbsp; &nbsp; &nbsp; </y:authority>&nbsp; &nbsp; </y:perspective-chooser></context><context component="perspective-view-switcher" principal="customersupportadministratorrole">&nbsp; &nbsp; <vs:view-switcher xmlns:vs="http://www.hybris.com/cockpitng/config/viewSwitcher">&nbsp; &nbsp; &nbsp; &nbsp; <vs:authority name="customersupportadministratorrole">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <vs:view id="CustomerSupport-Perspective"/>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <vs:view id="hmc2"/>&nbsp; &nbsp; &nbsp; &nbsp; </vs:authority>&nbsp; &nbsp; </vs:view-switcher></context>customersupportagentgroup或者，如果可行，只需分配给您的自定义组。UPDATE UserGroup; UID[unique = true]; groups(uid)[append = true]; admingroup&nbsp; &nbsp; &nbsp; &nbsp; ; customersupportagentgroup